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Shipping & Returns

 

PLEASE NOTE deliveries are currently taking longer than normal. Apologies for the inconvenience caused.

For WHOLESALE ORDERS and inquires, please contact us via email at orders@inisfragrance.com

 

Where we Ship:

EU Countries
Austria
Belgium
Denmark
France
Germany
Ireland
Italy
Luxembourg
Netherlands
Spain
UK


Please note: we only ship to mainland countires and not remote islands.
We do not ship to the Canary Islands, the Channel Islands or the Isle of Man.
Apologies, we do not currently ship orders to addresses within the United States.
To find your local stockist on our store locator, please click here.

 

Shipping Costs

Republic of Ireland: €5 flat rate or FREE SHIPPING on orders over €35
Europe: €5 flat rate or FREE SHIPPING on orders over €55
UK: £5 flat rate or FREE SHIPPING on orders over £45


Please Note
- Colognes, Perfumes and Eau de Toilettes contain alcohol and can ship via Standard Ground only. We do not offer any expedited shipping services.
- For any questions, please contact our customer service team at the numbers below:


From Ireland, UK, Europe - +353 1 286 7125
From the USA - 888-543-6320


Shipping Addresses
Please use a physical street address as your ship-to address.
No PO Boxes please.

 

International Shopping - Your Choice of Currency

You can purchase in your choice of currency: £ or €. You can only purchase in one currency.
The currency you purchase in must match the currency of the country you wish to deliver to. For example, if you live in the Ireland and want to ship to UK, you will need to purchase in £.
If you change currency for a subsequent item, then all previous items in the cart will change to that currency too.
If you buy in a foreign currency there may be charges from your credit card provider which we are not responsible for.
If items are out of stock in the associated region they will be removed from the cart.

 

Typical Order Delivery Times

Ireland 1-4 business days
UK 3-5 business days
EU 4-7 business days


Refunds and Exchanges
We will be happy to provide an exchange credit or refund on unused and unopened items within 30 days of the date of purchase.

To return or exchange a product, please contact our customer service team for return instructions at the numbers shown above, or contact us via email at support@inisfragrance.com

 

Damaged Items 
If any items arrive damaged, please let us know within 3 business days of the receipt of product - contact our customer service team at the numbers shown above, or contact us via email at support@inisfragrance.com